Complaints

Complaints and Disputes

At De Kleinste Reus l De Kleinste Campus we believe it is important to maintain a good relationship with parents and children. If there are any complaints, we believe it is important that they are resolved quickly and properly. That is why we offer a clear complaints procedure.

1. Filing a complaint

If you have a complaint about our childcare, you can first report it to the manager or management of De Kleinste Reus. You can reach us using the contact form below. We strive to resolve complaints quickly and professionally.

2. When you can't reach an agreement

If the complaint is not resolved to your satisfaction, or if you do not agree with the solution provided, you can submit the complaint to the Childcare Dispute CommitteeThis independent committee can mediate and help find a solution.

3. How can you contact the Disputes Committee?

The Disputes Committee can be reached via the following details:

Website: degeschillencommissie.nl
Email info@degeschillencommissie.nl
Telephone number 020-531 58 80

We recommend that you contact us first before submitting a complaint to the Disputes Committee, so that we can find a solution together.

Contact

Send us a message

Fields with a * are mandatory.
Selectievakjes